Stop mailing paper checks. PayBackMD lets patients claim refunds instantly via Venmo, PayPal, ACH, virtual debit card, or check — all from a single link.
Clear Vision Eye Care
SMS
Clear Vision Eye Care has a $142.50 refund for you. Claim it here:
paybackmd.com
Claim Your Refund
Now
Step 1 — Patient receives link
Patient receives a secure link
Built for every medical specialty
The Problem
The traditional refund process is broken. Here's what practices deal with every day.
Printing, postage, and reconciliation costs add up fast — especially for small refunds that cost more to mail than they're worth.
Checks sit in mailrooms, get lost in transit, or wait for patients to deposit them. Some never get cashed at all.
Patients move, ignore mail, or don't recognize the envelope. Unclaimed refunds create liability and compliance headaches.
No tracking, no audit trail, no way to know if a patient received their refund without calling them.
Three simple steps to deliver refunds digitally
Step 01
Import via CSV or create refunds one-by-one. Add patient name, amount, and reason — that's it.
Step 02
Each patient gets a secure link via SMS or email. They pick Venmo, PayPal, ACH, debit, or check.
Step 03
Funds go out instantly via the patient's chosen method. You track everything in real time.
Patients pick the method they already use — no app downloads, no sign-ups required
Instant transfer to their Venmo account
Send directly to their PayPal email
ACH direct deposit to any bank
Instant-use virtual card, no waiting
Paper check mailed to their address
Everything your team needs to manage refunds at scale
Single, any-of, or sequential approval chains. Route high-value refunds for sign-off before they go out.
Track every refund from creation to completion. Live status updates so nothing falls through the cracks.
Invite staff with Admin, Member, or Auditor roles. Control who can create, approve, or view refunds.
Every action logged with timestamps and user attribution. Export to CSV for compliance reviews.
Manage multiple locations from one account. Switch between practices with a single click.
Row-level security, encrypted connections, and role-based access control on every transaction.
5
Payment methods
< 2 min
Average claim time
100%
Digital delivery
HIPAA
Ready & compliant
We're currently in beta. Sign up today to get early access.
Early Access
Join the beta and help shape the product
Join practices across the country delivering refunds faster, cheaper, and with a better patient experience.